Jlbd app Terms & Conditions — The Complete Guide to Using the Platform

These Terms and Conditions constitute a legally binding agreement between jlbd app and its users. By visiting the jlbd app website, creating an account, making a deposit, or participating in any game, you agree to be bound by these terms.

Jlbd app reserves the right to update these terms and conditions at any time. If changes are made, a notification will be sent to your registered email or mobile number. Continued use of the platform after any update constitutes your acceptance of the revised terms.

To open an account on jlbd app, the following conditions must be met:

• You must be at least 18 years of age. A National ID card (NID) is accepted as proof of age.
• Only one account per person is allowed — multiple accounts sharing the same name, address, mobile number, or payment method are not permitted.
• All information provided during registration must be truthful, accurate, and up to date. Accounts created with false information may be closed at any time.
• Your account login credentials (username and password) must not be shared with anyone else. You are solely responsible for the security of your account.
• Jlbd app staff will never ask for your password — if anyone does, treat it as a fraudulent attempt and report it to support immediately.

The following rules apply to all payment-related matters on the jlbd app:

• The minimum deposit amount is ৳100. The minimum withdrawal amount is generally ৳300 — this may vary depending on the payment method used.
• The payment method used for deposits and withdrawals must be registered in your own name — using someone else's bKash or Nagad number is not permitted.
• Jlbd app does not charge any processing fees for transactions. However, your mobile banking operator may apply their own charges.
• Withdrawal requests are typically processed within 3–60 minutes of verification. This timeframe may be shorter depending on your VIP tier.
• The wagering requirements for the applicable bonus must be met before withdrawing bonus funds.
• If an incorrect amount is credited due to a technical error, jlbd app reserves the right to correct the discrepancy.

For large withdrawal requests, additional verification may be required in accordance with our Anti-Money Laundering (AML) policy. This is done solely for your own protection.

Bonus and promotion rules on the jlbd app:

• Each bonus offer comes with its own specific terms — please read them carefully before accepting any bonus.
• The wagering requirement for the welcome bonus is typically 30–50x the bonus amount. The exact terms are specified separately for each offer.
• Each bonus offer can only be used once. Claiming the same bonus across multiple accounts from the same household or device is prohibited.
• VIP cashback bonuses generally carry no wagering requirements — the amount is credited directly to your main balance.
• Jlbd app reserves the right to modify, suspend, or cancel any bonus offer — however, bonuses that have already been claimed and whose conditions have been met will not be affected.
• If bonus abuse is found, the relevant bonus and any winnings derived from it will be voided.

The following rules apply when betting and playing games on the jlbd app:

• Once a bet or game round is confirmed, it cannot be modified or cancelled — except where a specific cashout option is available.
• Winnings resulting from a software glitch or bug are not valid — the system reserves the right to correct any such amounts.
• If an obvious error occurs when setting odds for Sports Betting (for example, abnormally skewed odds on a near 50/50 match), jlbd app reserves the right to void the affected bet.
• If your internet connection drops during a Live Casino game, the outcome will be determined based on the server's recorded result.
• The RNG used in all games on the jlbd app has been tested and certified by internationally recognised independent bodies.

Detailed rules related to Sports Betting (such as what happens when a match is cancelled, refund policies, etc.) can be found on our Financial Transactions section.

The following activities are strictly prohibited on the jlbd app:

• Bonus abuse — collecting bonuses through multiple accounts or using another family member's account.
• Attempting to launder money or process illegal funds through jlbd app.
• Collusion or match-fixing — where multiple players coordinate to determine outcomes or gain an unfair advantage over one another.
• Using automated software, bots, or scripts to place bets or play games.
• Attempting to probe the platform for security vulnerabilities or engaging in any form of hacking activity.
• Attempting to chargeback funds deposited via credit or debit card.

Jlbd app follows KYC (Know Your Customer) procedures in line with international standards. Identity verification is mandatory in the following situations:

• When making your first withdrawal of over ৳5,000.
• Detection of suspicious activity on the account.
• Prior to being promoted to a higher VIP tier.
• Jlbd app reserves the right to do so at any time if deemed necessary.

KYC verification typically requires a photo of the front and back of your national ID, along with a selfie. jlbd app stores this information securely and uses it solely to meet legal compliance requirements.

Withdrawals may be temporarily held during KYC verification — this is not a penalty, but a measure in place to protect you.

Jlbd app believes gaming should be a source of entertainment. In line with the platform's responsible gaming policy:

• All users can set their own daily, weekly, and monthly deposit limits from their account settings.
• A self-exclusion request takes effect immediately — reactivating your account will require a designated waiting period.
• Decreasing your deposit limit takes effect immediately, but increasing it requires a 72-hour waiting period.
• Allowing anyone under the age of 18 to access or use an account is strictly prohibited.

To learn more about our Responsible Gaming tools and resources, visit our Responsible Gaming View page.

Jlbd app reserves the right to suspend or close an account under the following circumstances:

• If any breach of the terms and conditions is detected.
• If evidence of fraud or suspicious financial activity is found.
• Failure to pass KYC verification or submission of false information.
• Due to prolonged inactivity (generally no transactions for 12 months).

You can also close your account at any time by contacting our support team. If there is a valid balance remaining at the time of closure, it will be returned to your registered payment method.

Jlbd app periodically reviews and updates these terms and conditions as needed. Changes may be made due to new legal requirements, service updates, or improvements to player protection.

For significant changes, a notification will be displayed when you log in to your account. If you do not agree to the updated terms, you may request to close your account — any valid balance will be returned to you.

The "Last Updated" date shown at the top of this page always reflects the current version. We recommend checking this page periodically.